Not every business needs an in-house IT department. For a business operating with a lean team, having an in-house IT department or personnel can add additional fixed costs, and what happens when the in-house IT guy or gal is on vacation?
We provide premium IT support to fit any and all client IT requirements at the fraction of what it would cost to have an in-house IT personnel. Furthermore, our decades of experience along with 100+ technicians that are ready to serve clients 24/7, help us provide more value to our clients.
Here are some of the issues our help desk technicians are trained to resolve:
- Microsoft and Apple desktop operating systems
- Microsoft Office and leading third-party applications
- E-mail applications and Web browsers
- Thin clients and virtual desktop infrastructure (VDI)
- Hardware and network troubleshooting
- Printer installation and support
- Mobile phones and tablets
- User administration
- Desktop performance problems
- Virus and malware infections
- Common issues for your custom and line of business applications